Monday, December 12, 2011

Dell (Toshiba) Bluetooth 350 and Windows 7- FIXED

8/20/2017

Six years and still getting reports that the fix is still helping others get the most from their hardware! Please keep the comments coming as I love reading the success stories!

8/24/2016

By popular demand, here's a couple of how-to links on editing the registry.

http://pcsupport.about.com/od/registry/ht/open-registry-editor.htm
http://www.techsupportalert.com/content/learn-how-use-windows-registry-editor-regedit-one-easy-lesson.htm
Editing the registry My favorite guide! :-)

And George T. has a provided another link to the  drivers
https://extranet.toshiba-tro.de/en-us/supportquality/bluetoothinfopage/news/downloadtoshiba.aspx

Thanks for the kind works and be sire to read thru the feedback comments below for updated and improved information. I have long since retired the laptop so I can't offer new info or insight, but I love hearing the success stories!

3/1/2016

I am gobsmacked that this site is still getting traffic and still helping people get the most from their bluetooth.  Thank you so much for the updates and feedback on working configurations as you discover them. Please keep the comments coming- they make me happy knowing others are still benefiting!

Mike

Original post below:
For those running Toshiba's bluetooth stack and encountering the infamous 'License has expired' message, I have a workaround that seems to be working.
After downloading version 8.00.12(T) of Toshiba's BT stack (from Toshiba Bluetooth Portal), I began getting this message:

"Bluetooth Manager: Thank your for evaluating the Bluetooth Stack for Windows by Toshiba. The evaluation period has expired. Please obtain a license for this version of Bluetooth Stack for Windows by Toshiba."



I did a little digging and found that this was quite common. Now, my BT adapter from Dell in my Inspiron 9300 is made by Toshiba. I used the last version of the stack without problems. So...I want my BT back.

Simple fix- edit HKEY_CURRENT_USER\Software\Toshiba\BluetoothStack\V1.0\Mng. Add a new DWORD key called TestVersion. Set it equal to 1. Message gone.


This key will probably have to be added to each user account on the computer that need BT functionality.

104 comments:

  1. Thanks.

    I've been looking for a solution to this for ages. And, looking at all the other pleas resulting from my Google searches, so have many others.

    It works on my 5 year old Sony Vaio AR 21S (so far), which came with Windows XP, but labelled "Vista Ready". I updated to Vista and it worked ok, but when I installed Windows 7 - no more BT.

    I found the driver on the Toshiba Portal, but then got the 30 day message.

    This tip is a little gem. Thanks for posting it for us. It really needs to appear at the top of the Google Search.

    ReplyDelete
  2. I'm glad I could help. And I'm glad to know it's working for someone else and wasn't just an isolated fluke.

    Mike

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    Replies
    1. Does this just disable the pop-up or does it actually allow the BT to work after the 30 days??? This could be life-changing!!

      Delete
    2. I'm thinking that it is an old evaluation hook that toshiba added for vendors/debugging. The software works fine with no issues. Been stable since the original post date (12/12/2011). Almost a year now.

      Mike

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  3. The 350 gives the expire message to any laptop bought with vista...older xp models have a toshiba licence in the firmware, so this message can also be fixed if you down grade the 350 module with older firmware there is a link and expanation at the bottom of this dell forum page .
    http://en.community.dell.com/support-forums/laptop/f/3518/t/18142450.aspx

    ReplyDelete
  4. Interesting, DB. What a PITA. I really wouldn't have too much issue with this fact (Toshiba not liscensing the stack with Dell BT modules in Vista) if they offered the BT stack for purchase as an option- but they have shut that option down, leaving us with legacy hardware that isn't legacy. Toshiba got their license fees when we bought the laptop. Just because we upgraded to a different OS should not be a reason for them to lock us out.

    Sorry...I rant... I appreciate the insight. This might prove useful in the future.

    ReplyDelete
    Replies
    1. My thoughts exactly Mike. To disable a top-end laptop after a few short years, for the sake of a license fee for one tiny component in that laptop (which they won't let you buy) is a sad reflection on Toshiba. And, in my case at least, Sony, for going along with this.

      If you hadn't posted this fix, and I had found DB's alternative fix, then I'd have used it. But why drag your device back several generations in FW, just to get some utility from that device. Why not make use of developments in the latest FW / Driver?

      Thanks again Mike.

      Delete
    2. I'm glad I could help out.

      Mike

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  5. I really appreciate you posting this tip. It worked for me on my Acer Aspire 5532 Windows 7 64-bit laptop. It doesn't have bluetooth built in so I got a Bluetooth mini usb adapter and the only driver that would work is the Bluetooth Stack for Windows by Toshiba. It worked great until the 30 days was over. I tried several other drivers and none worked. I reinstalled the Toshiba version and immediately got the 30 day message. I was furious. I narrowed down my google results to just the last year and your link came up on the first page. Thanks so much!

    ReplyDelete
    Replies
    1. Does this edit just disable to pop-up or will the BT actually work after the 30 days??

      Delete
    2. It just works. Been working for me for over a year.

      Mike

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  6. Great to hear, ChasSquirrel. Glad I could help out.

    Mike

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  7. Thank you for your help! This worked perfectly!!

    ReplyDelete
  8. Doesn't work on Windows Server 2008 R2 with the version 7 Toshiba drivers. Tried installing the version 8 drivers and they don't seem to work at all. The version 7 drivers worked until the trial expired.

    ReplyDelete
    Replies
    1. I'm sorry to hear that. Maybe someone will figure out a fix and help you out.

      Good luck, Mike.

      Delete
  9. Super! Thank you for your help!

    ReplyDelete
    Replies
    1. Glad to hear someone else has been helped. I never imagined the traffic this fix would generate!

      Mike

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  10. Thank you so much.
    You solved very clearly. No problem anymore..

    ReplyDelete
  11. Tried it on Windows XP no luck any other suggestions?

    ReplyDelete
    Replies
    1. You are the only one I have heard from that has not had success. I would double-check that you are in the right location in the registry and using the right kind of key (DWORD). Other than that, there is another possible (untested by me) solution a couple of comments down below.

      Mike

      Delete
  12. Thank you so much for posting this! I have a Gateway P-6860FX that now has XP Home on it...I spent months getting drivers for the onboard hardware that would work in XP. I had no idea how lacking my Bluetooth divers were tho.. I downloaded the Toshiba Stack for Windows with NO indication that it was a 30 day demo..And was further dismayed to find the license process had been discontinued. I applied this Simple Fix, and was pleased to see that on rebooting, the driver no longer snivelled about the days remaining. :-) :-) And I agree with other posters, this fix needs to show up way sooner in the Search lists! :) Thank you for sharing!! :)

    P.S. Hopefully the additional "traffic" will make it show up in searches sooner, eh? ;)

    ReplyDelete
    Replies
    1. This is great to hear! I'm glad I could help.

      Mike

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  13. Quick fix for this is to Hex Edit TosBtChk.dll
    Edit byte 000028C0 from 02 to 01
    This works for both 32bit & 64bit

    ReplyDelete
    Replies
    1. Interesting. Thanks for the find. Can anyone else confirm this? I am guessing this is an alternative to the registry change? Probably changes the hex value that the software is looking for from the registry?

      Glad to see this page still helping others out!
      Mike

      Delete
  14. Same issue. How I dislike Toshiba more each day!

    Not sure how to do this:

    Add a new DWORD key called TestVersion. Set it equal to 1. Message gone.

    Do I highlight "Mng: then EDIT > NEW > KEY and enter "TestVersion"?

    If so not sure of the proper command to set it equal to 1?

    Thanks for any help.

    Dave

    ReplyDelete
    Replies
    1. Yes- create a new DWORD key, rename it to TestVersion. Double-click on it and change the value to 1.

      Delete
  15. Thanks a lot! Toshiba stack finally get worked!

    You can create and run "reg" file with the content:
    Windows Registry Editor Version 5.00

    [HKEY_CURRENT_USER\Software\Toshiba\BluetoothStack\V1.0\Mng]
    "TestVersion"=dword:00000001

    ReplyDelete
    Replies
    1. Haha- that's true. That way never crossed my mind. If I find time, I may need to add a downloadable. Thanks for the idea!

      Mike

      Delete
  16. that worked thanks ,you are genius

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  17. but I still has the msg in the notification bar ' the evaluation period has 20 days remaining ' !!

    ReplyDelete
    Replies
    1. I'm sorry, Enas. I don't have any other suggestions other than to double-check the registry changes and make sure they are in the correct location. It's been so long, I don't know, but IIRC the change doesn't go into effect until after a reboot. Just a thought in case you haven't. Good luck!

      Mike

      Delete
  18. Thanks brother. Stupid toshiba

    ReplyDelete
  19. Personally I wouldn't consider Toshiba and that's why I have ended up looking for your solution - THANK YOU MIKE!! Worked like a charm.
    I would have happily bought a license from Toshiba, but since they're not offering.... we gotta do what we do!!!

    ReplyDelete
  20. Amazing fix. I had been looking for months, given up, and next time I looked I found this post. Thank you!

    ReplyDelete
  21. Thank you a thousand times for your patch for the Toshiba Bluetooth stack. Apart from the angst of trying to install and configure different Bluetooth chipsets and obscure drivers, I have also spent the last 3 days (and nights) looking for this 'expiration' fix, and your post finally appeared. Congratulations on your work! Most excellent!

    ReplyDelete
  22. Thanks! Another satisfied user - now I can continue to use the tiny, cheapo generic Bluetooth adapter I got from Ebay.

    ReplyDelete
  23. Wow! Thank you so much! Extremely helpful! And I concur with JimK...I had the exact issue!

    ReplyDelete
  24. Hi, I don't understand how to do this:

    Simple fix- edit HKEY_CURRENT_USER\Software\Toshiba\BluetoothStack\V1.0\Mng. Add a new DWORD key called TestVersion. Set it equal to 1. Message gone.

    Would you mind giving some more instructions?

    ReplyDelete
    Replies
    1. It's not hard, but if you have never done anything related to editing the registry, I suggest you spend some time researching on google.

      A place to start is
      http://www.techsupportalert.com/content/learn-how-use-windows-registry-editor-regedit-one-easy-lesson.htm

      Mike

      Delete
    2. Thanks for your reply. I think that I've managed to do it correctly. Thanks for the helpful blog post :D

      Delete
    3. I was little confused at first but that linked really helped thank you

      Delete
  25. Wow, this was extremely helpful, thanks so much!

    ReplyDelete
  26. Classic post.

    Wish I knew about this years ago.

    Like many noobies I thought you had to have to have a Toshiba Computer and Toshiba Bluetooth adapter. Nope.

    I use this on Win7 with HP x64 PC with GlovePie, FreeTrack and Wii Remote.

    Goodbye BlueSoliel.


    ReplyDelete
  27. Excellent!! Thanks for the hack!! I upgraded my OS to Windows 7 and after spending 3 days trying to find a working stack for my Sony Vaio UX-390N, I kept getting the same message (30 day trial). Performed the edit and Presto!! Yea!!

    ReplyDelete
  28. Thank You for this Info.
    I knew there had to be a registry edit for this timer but wasn't sure what it would be called. Works great for version 9.10.01.

    ReplyDelete
  29. Ok question i haven't expired yet and i am using the newest version now 1. did i do this too early and 2. is there a chance that since i'm newer it won't work? :D anyway thanks for your effort! :D

    ReplyDelete
  30. Thanks for the info!

    I've been having this issue, just did what u suggested, without even restarting my computer ( had to reopen the app) it works again!

    ReplyDelete
  31. Just had to jump in and add my thanks to Mike! For those that are trying this method, once you make the regedit change, close the Bluetooth application and then re-start it. You should no longer see the "X" Days Pending expiry notification. Thank you again Mike and Happy New Year!!!

    ReplyDelete
  32. Thank you! I did a Windows update earlier this week and it updated the Toshiba Bluetooth driver. The update didn't go well and next thing I know, my bluetooth is gone.

    I hunted high and low before Windows provided a download link for the bluetooth stack. Upon installing I got the famous 30 days evaluation message. I decided to see if that will cause me a problem and found this site.

    Your suggestion worked perfectly. Thank you!

    ReplyDelete
  33. THIS REALLY WORKS!!! Now, just to get the resolution posted on the Toshiba forum....

    ReplyDelete
  34. thanks, worked like a charm :)
    Works with CSR 4.0 generic usb dongle on win 7 64x
    stack version 9.10.01
    the original CSR software was giving me problems and rarely connected.

    ReplyDelete
  35. Thank you very much!

    I got a CSR8510A10 BT dongle and your trick helped me installing a Toshiba Bluetooth Stack that does NOT conflict with Remote Desktop Client of Windows 8.1!!!

    May the Force and farces be with you!

    ReplyDelete
    Replies
    1. FYI, the CSR Harmony 2 Bluetooth Stack caused Remote Desktop Client to crash!

      Description:
      Faulting application name: mstsc.exe, version: 6.3.9600.16384, time stamp: 0x5215e2b5
      Faulting module name: ntdll.dll, version: 6.3.9600.17630, time stamp: 0x54b0e17a
      Exception code: 0xc0000374
      Fault offset: 0x00000000000f1240
      Faulting process id: 0xee0
      Faulting application start time: 0x01d04605a78aee4e
      Faulting application path: C:\WINDOWS\system32\mstsc.exe

      Delete
    2. So, the fix worked for you on 8.1, or you thought it did, but it didn't?

      Delete
  36. Thank you very much, worked perfect. And for all who don´t know how to find HKEY_CURRENT_USER: just Start-> type in redegit -> choose regedit.exe

    I didn´t knew that, maybe others have same problems

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  37. Had the same issue with Windows 7 and the Toshiba stack, now fixed! Over three years later, and your post is still helping people - thanks!!

    Gare

    ReplyDelete
    Replies
    1. No one is more amazed than me! I am humbled by all the traffic this little fix has received over the years.

      Thanks to everyone for the kind words.
      Mike

      Delete
  38. Mike, thank god for google finding this post, your post was a godsend for me, my hair was thinning because of this.....many thanks for helping us minnows

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  39. You sir, are a wizard. This should be at the top of the Google results.

    ReplyDelete
  40. hello mike , I m useing xp , 8.00.03 version toshiba bluet. stack. I added new DWORD key called TestVersion, value data 1. now not says evaluation 30 days etc. I m from Kurdistan. very thank you

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  41. it worked , thank you

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  42. Thank you!!! I think you saved me from an aneurism! :-)

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  43. You da man!!!! Thanks.

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  44. Yeah! Thank-you! It works after the re-boot!

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  45. funny thing is I had this same notification come on my laptop running Toshiba Bluetooth stack and after a while it just went away ... ? Still have the program and working fine ..... but when I added it to my PC the notification came and I wanted a fix and this is it :) Thanks again :)

    ReplyDelete
  46. Works great on my Win7 machine - Thx for sharing!

    ReplyDelete
  47. Hello Sir,

    i have window7 L850-B433 Toshiba laptop and this does not work.
    i have created the DWORD and named it TestVersion but still get the message :S.
    any help please.
    Best Regards,

    ReplyDelete
    Replies
    1. Hi Ali,
      This is a print screen of the key on my PC that works fine, check if its the same as yours, on the task bar you can see the path.
      http://prntscr.com/9f9d47

      Delete
    2. Hi George,

      thanks alot replying man.
      it is the same but still getting the same message :S.

      Regards,

      Delete
  48. Ali, I would delete all Bluetooth drivers from your laptop and reinstall the Toshiba stack, then make the new dword I installed the toshiba reference stack that I downloaded from their site, if you cant find it let us know and I can either post the link or send you the zip

    ReplyDelete
    Replies
    1. Dear George,

      kindly share the zip plz.

      Delete
    2. Hello, you can still download the drivers from this link
      https://extranet.toshiba-tro.de/en-us/supportquality/bluetoothinfopage/news/downloadtoshiba.aspx

      I am running Win10 pro 64 bit OS. The version I installed was the PC Bluetooth Stack 8.00.12 Windows 2000 / XP / Vista / Windows 7 x32 version and its working fine.
      Good Luck

      Delete
    3. Thanks for the update, George.

      Delete
  49. Thank you very much, this was REALLY helpful. Have a great day, sir!

    ReplyDelete
  50. Mike, thank you very,very much for this great tip.
    My best regards.

    ReplyDelete
  51. This still works with v9.10.32(T)! Thank you for this post! I had tried several possible solutions, including trying to edit the EvalParameters binary key (never could properly decipher it). Your solution worked perfectly on BOTH of my USB BT nubs (one Belkin, one Roadrunner) on Windows 2012 (which has NO builtin BT stack).

    The thing that pissed me off about the Roadrunner is the fact that their driver download page just redirects to the toshiba stack page and the stack doesn't see the nub as an authorized device and maintain the 30 day limit...SOOOO helpful!

    ReplyDelete
    Replies
    1. I am amazed every time I get a comment that it is still working and helping people!

      By Windows 2012, do you mean Windows Server 2012?

      Thanks for posting,
      Mike

      Delete
  52. thanks it work for my bluetooth v2.0 dongle..on win xp sp3
    hardware id :USB\Vid_0a12&Pid_0001&Rev_0100

    ReplyDelete
  53. thank you very much for this !!! But how tf did you found that out !!!? very helpfull intemporal tip

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  54. Thank You so much worked for me very easy

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  55. My adapter was working just great. I'm a bit peeved at Toshiba.
    Let's just say I won't have warm happy thoughts when I see their name in the future.

    ReplyDelete
  56. Thank you very much Mike!!!

    The fix works perfectly :)

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  57. You are a great man!

    ReplyDelete
  58. This work only with TOSHIBA bluetooth.
    What about others?

    ReplyDelete
    Replies
    1. I would guess it only works with Toshiba, but I don't think anyone has tested it.

      Mike

      Delete
  59. Thanks for this guide. However it'd be good if you could include instructions for those who are new to editing registry files like I was. Maybe you could like people here for example ... http://pcsupport.about.com/od/registry/ht/open-registry-editor.htm

    ReplyDelete
  60. Thank you very much. God bless you always!

    ReplyDelete
  61. Awesome guide, can now hook up my shinny new bluetooth speaker with the old dell 350 module :) thx

    ReplyDelete
  62. Turned my cheap Bluetooth Dongle to a better range than the original software supplied. Now using 9.10.27(T)... Thank you for your guidance.

    ReplyDelete
  63. Even just for a kid like me trying to use his Wii U Pro controller on PC, this is still a godsend. Mike, you are the hero this city deserves.

    ReplyDelete
  64. THANK YOU! I'm so happy to have functional bluetooth from my laptop!

    Toshiba Portege R835-P55x (circa 2011), Windows 7, 64bit, i5, 4gb ram. Laptop didn't come with bluetooth. Installed Soundbot USB bluetooth transmitter (amazon) and bluestack v9.10.32T 81mb.
    For external/internal speakers(and now also bose bluetooth Q35!) I boosted audio amp/sound quality with free software called Equalizer APO 1.1.2 that I found over a year ago from another forum.

    Cheers!

    ReplyDelete
  65. Thank you very much..It worked in my windows 7. For those who doesnt know how to get to HKEY_CURRENT_USER..
    1) Click Start, type: CMD.
    2) Right click on CMD, then click "Run as administrator"
    3) At the command prompt type "regedit" then press Enter.
    You will see the Registry editor and HKEY_CURRENT_USER

    ReplyDelete
  66. Thanks for the fix man. I have to use Toshiba stacks so that I don't have to enter a pin when I pair a WiiMote to my computer for playing guitar hero. I'm glad I no longer have to reinstall the program every 7 days just to use it. The guy who posted above me helped a lot too with finding the regedit program.

    ReplyDelete
    Replies
    1. Still amazed people are getting use of this! Great to hear you got it working!

      Delete
  67. Mike many thanks for this. I finally succumbed to upgrade my old Sony Vaio from Vista to W7 and sure enough my Tosh blue tooth stack stopped functioning. Downloaded version v9.10.27(T) then followed your instructions and 'hey presto' no 30 day trial countdown. You certainly helped a lot of people with this guide.

    ReplyDelete
  68. cool!
    itsfineEEEEEE =))))

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  69. Over 5 years later and this tip is still coming in handy... got tired of reloading the bluetooth stack every 30 days, so I googled and found this tip, worked like a charm!! :)

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  70. Yep, just worked for me in win7(32) with a generic BT dongle from amazon!
    Haven't used BT on the netbook in probably a year, decided to play around with it today, got the dreaded 30 day expiration!

    ReplyDelete
  71. I am stunned that this tip is still generating traffic almost 6 years later! I love reading the comments and appreciate the feedback from everyone. Keep it coming!

    ReplyDelete